ACP

WHY REGION 19'S ALTERNATIVE CERTIFICATION PROGRAM?

  • APPROVED BY THE TEXAS EDUCATION AGENCY IN 1994, REGION 19's ALTERNATIVE CERTIFICATION IS A PROGRAM THAT CERTIFIES HIGHLY QUALIFIED TEACHERS, LIBRARIANS AND PRINCIPALS IN THE STATE OF TEXAS. 

     

    Region 19's Alternative Certification Program supports you in every stage of your career: teacher, librarian and principal. 

     

    Region 19's Alternative Certification Program is directly connected to the Education Service Center, governed by the Texas Education Agency. Our relationships with the school districts are a direct benefit to you. 

     

    Region 19's Alternative Certification Program offers training tailored to the working class to accommodate your busy schedule. 

     

    Region 19's Alternative Certification Program provides support at every level of your training, which includes mentors and field supervisors guiding you through your journey. 

We want you to feel confident on your first day.

  • Barbara Amaya 
    Director District Administrative Support & 

    Certification Programs

     
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  •  Complaints/ Grievances Procedures

     

    If you believe you have a complaint against the ESC-Region 19 Alternative Certification Program, please contact the Program Recruiters. Complaints will be heard and resolved informally, if possible. 

     

    Certification Specialist/ACP Specialist:  

    Maricarmen Murguia        &          Belinda Salcido  

    915-780-5336                                915-780-5321 

    mmurguia2@esc19.net                     bcastillo@esc19.net  

     

    If the complaint is not resolved by the Program Recruiters, you may file a formal complaint with the Program Specialist. Complaints at this level must be submitted by a formal written complaint.  

     

    Program Specialist: 

    Genesis Calles 

    915-780-5352 

    gcalles@esc19.net  

     

    If the complaint is not resolved by the Program Specialist, you may escalate the complaint to the Department Director or Assistant Director by filling out an ESC Customer Complaint Form. The form will be provided upon request. 

     

    Assistant Director, Alternative Certification: 

     Jesus Teran

    915-780-6541

    jjteran@esc19.net 

     

    Director, District Adminitrative Support & Certificaiton Programs: 

    Barbara O. Amaya 

    915-780-5354 

    bamaya@esc19.net  

     

    The complaint may be escalated to the Executive Director of ESC Region 19 if it has not been resolved by the Director. If the complaint is escalated all further contact is to be addressed by the executive director. 

     

    Executive Director: 

     

    Dr. Armando Aguirre  

    915-780-1919 

     

     

    If the complaint is not resolved by ESC – REGION 19, you may file a complaint with the Texas Education Agency. For more information, please see the TEA complaint website at: 

    http://tea.texas.gov/Texas_Educators/Preparation_and_Continuing_Education/Complaints_Against_Educator_Preparation_Program/  

     

    A printed copy of the TEA complaint policy and associated forms will be provided upon request.